Auto Delivery Questions
How do I claim my order?
How long does delivery take?
Delivery is instant unless your order is flagged. 😊🚚🕒
Is it safe to order from RotMG Arsenal?
Your Personal Information Is Confidential & Game Accounts Stay Protected at our Store.
What if my order is incorrect?
If there are any issues with your order, we're here to make it right! 😊🛠️ You can reach out to our live chat for assistance or by email address contact@rotmgarsenal.com💬
What happens if I don't take all items from the bots during auto delivery process?
If you don't take all items from the bots, they will timeout after 90 seconds. The remaining items will be available for later retrieval under your delivery link sent via email.
What happens if I'm not shown to take items in Nexus after confirming auto delivery?
Don't worry. If you're not shown, auto delivery will be canceled after 90 seconds and will wait for later until you are ready to pick up. Simply visit the auto delivery link and rerun auto delivery when you're ready.
Services Questions
How to join our Discord for realtime communication?
Click to Join our Discord for real-time support
How long does it take to complete a service?
Our turnaround time for completing a service is typically within 3-5 hours. However, in some cases, it may take up to one to two days to complete the service. Rest assured, we prioritize efficiency and strive to deliver results promptly.
Do you provide assurances or refunds if the completion service does not meet expectations?
We take pride in our 100% success rate for completion services. If for any reason we are unable to successfully complete the service, we will work with you to resolve the issue and ensure your satisfaction.
Can I trust the safety and security of my account while using your completion services?
Absolutely. We take the security and confidentiality of your account information very seriously. Rest assured that your account details are securely managed and promptly deleted after the completion of the service.
Are there any specific requirements or preparations needed from my end before you begin the service?
Yes, to ensure the smooth completion of the dungeon, your character should be at least 6/8 and lvl 20. This ensures that your character is adequately prepared for the challenges ahead and helps us deliver the best possible service.
Do you offer discounts for bulk orders or repeat customers?
Yes, we value our loyal customers and offer discounts for bulk orders and repeat customers. For more information on discounts and special offers, please don't hesitate to contact us via live chat. We're here to assist you!
